Home

About Us Online Quote Franchise FAQs Contact us Repair costs Window Cleaning

 

Frequently asked Questions (FAQ’s) 

 

How have I got condensation inside my double glazed unit? 

Condensation in the home 

Looking after your handles and hinges 

Any advice on cleaning windows? 

How do the ‘professionals’ clean windows? 

How can I clean my upvc frames? 

Problems with lead? 

 

 

How have I got condensation inside my double glazed unit?

The double glazed unit consists of 2 pieces of glass held apart around the edge by a (usually silver coloured) spacer bar. This bar is filled with a desiccant, tiny silica balls similar to those found in parcels to reduce the moisture levels. In the case of double glazed units, the silica soaks up any residual moisture held in the space within the unit when it is first made. Around the outside of this metal spacer bar, sealant is pumped to seal the unit and complete the process.

After a period of time the seal 'breaks down', causing a hairline fracture in the seal, thereby letting air containing moisture in. Various factors can accelerate this breakdown, such as wood frames and putty, poor frame drainage, poor installations not leaving sufficient gap between the glass edge and the frame,  locations in extreme sunny positions or where excessive vibrations occur.

Once air can get into the unit, the silica originally used becomes fully saturated and condensation starts to form as temperatures rise and fall against the side of the glass.

If your units were installed during the last 10 years, check your guarantee and see if you are still covered.

Despite rumours to the contrary, it is not possible to repair the units by splitting them and re-sealing them!

 ...back to top

Condensation in the home

Introduction

Condensation is an extremely underestimated cause of damage to our homes. It is responsible for rot in rafters, joists and wooden window frames; it can cause mould and fungal growth on walls and ceilings and if not dealt with, can damage our health.

Air in the home is actually a mixture of air and invisible water vapour. The average family produces 10 to 50 litres of moisture a day from activities like cooking, bathing, washing dishes, and doing laundry. Condensation is the conversion of the water vapour into a liquid and usually happens when the vapour cools. All air contains water vapour. The quantity contained depends on the temperature of the air. This ratio is called the relative humidity. Hot air is able to carry much more moisture than cold air, so as the temperature of air rises, in broad terms, it expands and attracts a greater volume of vapour. The temperature at which the vapour begins to condense is called the dew point. Condensation occurs whenever warm, moist air comes in contact with a surface or object cold enough to chill the moisture in the air below its dew point.

Outside, if this happens near the ground to a small layer of air, dew or frost will be formed, if a larger amount of air is involved, mist or fog will arise. If this happens to air that is rising in the atmosphere and expanding clouds will form

If it happens in the home....It's called condensation

As soon as warm air, containing vapour, hits a cooler surface, it will condense. This is most obvious on windows and wall tiles, but it is happening on the walls and ceilings a lot of the time. The common assumption is that if we insulate ourselves and warm the house thoroughly, then this should not happen...But it will, the air temperature will rise until it finds a cooler surface unless we let that air out and some cooler air in, which brings us on to ventilation.

Ventilation is the answer to condensation. There are many ways we can deal with symptoms or effects of condensation, but only one way to deal with the cause. We must ensure the home is adequately ventilated.

Ways to deal with condensation

Walls and other surfaces can be wiped down regularly.

While drying clothes indoors, ventilate the room.

When people come in with wet coats, hang them outside the living area to dry. A good reason for a porch.

Keep the kitchen door closed when cooking, and open the windows.

After a bath or shower, try to ventilate the room to the outside, not to the rest of the house - just opening a window (and closing the door) will help.

Open all windows at least once a day. Change all of the air in the house.

If security permits, leave top windows in the bedrooms open, especially at night, when the outside temperature drops and the indoor temperature rises as the heating kicks in. Breathing is a major contributor to condensation!

Reduce the number of indoor house plants, as plants increase humidity levels

If condensation is excessive, try a dehumidifier to remove excess humidity from the air 

What causes condensation on windows? 

Whenever there is excess humidity in the home, it will manifest itself on the coldest area of a wall, which is normally the window. The warmer the air, the more moisture it will retain, so when it comes in contact with the colder glass surface and the air is subsequently cooled, moisture is released in the form of condensation. 

Do windows cause condensation?

No, condensation on windows is not the fault of the window, unless the window seal has failed and the moisture is in between the two sheets of glass. However, by replacing drafty windows or even installing a new roof, you are reducing air flow in your home and making it tighter. Tighter homes retain more humidity.

Windows present a difficult problem and years ago there used to be only one practical means of dealing with the traditional single glazed domestic window. This usually took the form of collecting the water forming in a channel at the bottom of the window and leading it via 'weep holes' to the external face. These 'weep-holes' or condensation outlets are small holes about 1/4" in diameter drilled at an angle through the frame so that water will pass by normal gravitation to the outside.

The easy answer these days to alleviate window condensation is with sealed double-glazing, and normally with PVC-U frames. The insulation properties of both framework and glass is improving all the time as technology moves on, and as measures are introduced by government to improve energy efficiency in line with the Kyoto Protocol. However, glass is still glass, and no matter how well insulated by double-glazing, the interior pane will always be susceptible to the formation of condensation in a situation where the relative humidity reaches impossible limits. With double glazing, houses have become more effectively sealed, keeping any moisture produced within the house and providing better conditions for condensation to occur, therefore ventilation has become highly important.

It is unlikely that a home in the UK can be condensation free, however by keeping your property properly maintained and thinking about your lifestyle and decoration, you should be able to live with condensation without it ruining your life.

...back to top

 

Looking after your handles and hinges

As with most moving parts, a little 'TLC' on your handles and hinges will reduce the need for repairs and increase the life of the item.

The hinges should be kept free of dust and dirt - use a small brush or blow the tracks to clear any deposits. After clearing the tracks, a light lubrication with machine oil once a year in the spring will revitalise the hinge. If this makes the hinge too loose, the brass friction screw located in the arms of the hinge can be turned a half turn at a time to either loosen or tighten the hinge. Useful if you have been finding the window swinging right out and you can't reach the handle to pull it back in!

By keeping the hinges lubricated, less pressure is then put on the handle when the window is opened or closed which in turn will help to keep the hinge from breaking or snapping off. Again a little lubrication on the moving parts should be part of your annual maintenance. 

...back to top

 

Any advice on cleaning windows? 

Clean windows with a solution of 1/2 cup white vinegar to a bucket of warm water. If necessary, dust off the window and sill with a clean paintbrush.

Don't clean windows while they are in direct sunlight. Your cleaning solution will dry too fast. Too hot of a day will cause windows to streak. This is the best time to vacuum the frames and sills. Cool, clear water is the choice of most professional window washers. For drying windows, a wad of crumpled newspaper works just as well as expensive paper towels. Wear rubber gloves to keep your hands free of ink. Shine windows with a newspaper. It's cheap and easy. For a really fine shine, after the windows are dry, rub a clean blackboard eraser over them.

Dry windows outside in one direction and inside in the other direction. If you see a streak, you will know if it is inside or out.

 ...back to top

 

How do the ‘professionals’ clean windows?

Have you ever wondered how those professional window washers move so fast with the squeegee, and the windows turn out perfect? Well, there really are some tricks to it that are simple to learn, and once you do, you may even enjoy washing windows. It is possible!

The first trick is to invest in a good squeegee. They aren't expensive and they are worth every penny! A professional squeegee has a very soft, rubber blade with no imperfections in it. You can also get extra rubber blades and simply replace that when it wears out.

Secondly, do your windows on a cool or cloudy day. If you HAVE to do it in the sun, do it in the morning. What you want to avoid here is heat. Heat works against you.

Get a bucket of lukewarm home made window cleaner as outlined above. Use a sponge that has a white scrubber on the other side (don't use the green ones, they are too course). Wet your window with the sponge side, then flip to the white scrub pad side, and scrub the window. You'll be able to "feel" when it's clean. You'll feel rough patches, etc when it's still not clean. This is a step most people fail at, if the window simply isn't clean, it's going to look cloudy when done. Scrub well.

You'll also need lots of clean, white cotton rags, towels or cleaning cloths. Dry by hand a 1 inch strip at the top of the window. The trick for no streaks with the squeegee is placing the dry rubber blade on a dry window.

Take the squeegee now and place it at the top of the window in that 1 inch dry strip. Pull down smoothly. Dry your squeegee blade with between each sweep. Finish window, if need be do one last sweep left to right at the bottom of the window.

Take a dry, clean cloth and run with your finger down each window side and across the bottom to clean and dry the edges. They should look perfect! And you'll feel great having clean windows.

...back to top

 

How can I clean my upvc frames? 

Always be wary before staring out to clean your Upvc frames. Practise first on a small section before launching yourself at the entire house. Bear in mind that they could end up looking worse than when you started. Initially the frames may appear to be reasonably clean with a few marks but after applying a cleaner, the Upvc will in general brighten up but make the marks stand out more if they won't budge. Also don't forget to consider the 1st floor frames if ladders are not your forte, you could end up with nice clean frames on just the ground floor.

Some of the larger out of town DIY stores now stock their own brand of Upvc cleaners and are well worth a try. In the main these are non-abrasive and require a fair amount of elbow grease.

 ...back to top

 

Problems with lead                                           

As with all lead products i.e. lead sheet, pipes, flashings, etc., the adhesive lead strips, which we use for our sealed units, are subject to oxidation. This ‘weathering’ process will form a naturally protective patina when exposed to the atmosphere. 

This patina is a layer of highly insoluble lead salts, which gradually form on the lead surface to eventually give the familiar grey lead appearance. Examples of this effect can be seen on old leaded lights, such as in church windows. 

During the initial stages of the oxidation process, lead can display various colours including blue, bronze and green. It is probable that such films are extremely thin and in fact have no intrinsic colour but appear coloured due to an interference effect Similar interference colours may be observed when oil is present on a wet road. Lead is most likely to appear coloured when placed indoors or in protected locations. 

When lead comes into contact with moisture, rainwater, condensation etc., at early stage, discoloration, spotting and white powdery deposits (usually basic lead carbonate) can form and may ‘run-off’. The degree to which all these occur is governed by the environmental conditions, but with longer term weathering, the lead will take on its’ familiar appearance. 

Investigations have shown that the patina formation follows the route: lead, lead oxide, basic lead carbonate, normal lead sulphite, and normal lead sulphate. The ‘run-off’ stage occurs when non-adherent basic lead carbonate is formed, usually through contact with moisture. Each of the stages in patina formation is adherent, highly insoluble lead salts and in practice, as these salts develop with weathering, they stifle the basic lead carbonate release. The final patina being approximately 30% normal lead sulphite, 60% normal lead sulphate and 10% normal lead carbonate. However, this can vary dependant upon location, time and airborne impurities. 

Suggested after care 

In the event that you experience an accelerated rate of oxidation directly after installation, you should make every effort to clean the ‘run-off’ deposits, as soon as possible. Failure to do so could result in the deposits drying onto the glass and becoming more difficult to clean. This effect can be compared to lime scale on a shower screen. 

To clean the glass, simply use a water-based glass cleaner with a paper or cloth towel, whilst removing any stubborn stains with a household non-abrasive cream cleaner. Avoid agitating the surface of the lead, as much as possible, as this will slow down the weathering process.

 ...back to top