Privacy Policy
Your privacy is important to us. This policy explains how we handle your personal data.
Who We Are
Our website address is: https://www.smashingwindows.com. Smashing Windows Ltd is a window and door installation company based in Aylesbury, serving the surrounding areas.
What Personal Data We Collect and Why
Contact Forms
When you submit a contact form or quote request, we collect the information you provide, including your name, email address, phone number, and any details about your requirements. This information is used solely to respond to your enquiry and provide the services you've requested.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection. An anonymised string created from your email address may be provided to Gravatar service if you use it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies for your convenience. These cookies will last for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded Content
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who We Share Your Data With
We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve any follow-up comments automatically.
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except username changes). Website administrators can also see and edit that information.
Your Rights Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service. We may also share your information when required by law or to protect our rights.
How We Protect Your Data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. We use SSL encryption for data transmission and secure servers for data storage.
Contact Information
If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Last updated: 9/15/2025